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“In management, you have responsibility for the success of the individuals within your organization.”

While this may seem like an obvious statement, the definition of success is much more difficult. In most cases we define business success for the individual as accomplishing the assigned tasks and job related goals to measurements defined by the position or by the management. Many managers struggle with the concept of individual motivation and expect members of the organization to share the same desire to contribute toward the success of the team.

Do you know how each person in your organization defines personal success?

Do you know the personal goals of the people within your organization?

Have you asked each individual what they would like to accomplish?

Have you asked each person what talent or experience they have which may not be fully utilized at this time?

Some individuals work for recognition, while others work for personal pride. Some people want to be promoted, while others are completely satisfied with the current position. Some people are working for education to a different career, and some people are primarily interested in supporting family or lifestyle. Some individuals place company as top priority, while others place their own future or their family as higher priority. There is no personal purpose that is any better or worse than another. Individual priorities and desires are not reflections of dedication, sacrifice, selfishness or capability. Individual priorities are shaped by personal experiences, goals and environment.
The most honest motivation comes from understanding and appreciating the motivation of each individual. It starts with open and candid communications.

If an individual desires promotion, the manager should help design a career path that promotes the qualities necessary. If the individual is seeking a different career, support alternative education and experiences while mutually preparing for transitioning the job responsibilities. If the individual is satisfied with the current position, focus on opportunities to make the job more efficient, productive and enjoyable.

Openly and honestly discuss definitions of personal success. Discuss how to align personal goals with current responsibilities and company goals. Structure a plan that integrates elements of personal, professional and business related objectives to maximize individual talents. If you are successful in helping individuals achieve personal success that is aligned with professional responsibilities, utilizing untapped talents, then you will be a more successful leader.

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Words of Wisdom

“Management is nothing more than motivating people.”
- Lee Iococca

“Managers manage problems. Leaders lead people.”
- John Mehrmann

“Management by objectives works if you first think through your objectives. Ninety percent of the time you haven’t.”
- Peter Drucker
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John Mehrmann is an authority on emotional intelligence, talent management and organizational development. He is a consultant, coach and trainer with Executive Blueprints Inc., an organization devoted to improving business practices and developing human capital. His materials are available from http://www.InstituteForAdvancedLeadership.com

http://www.ExecutiveBlueprints.com provides resource materials for trainers, sample Case Studies, educational articles and references to local affiliates for consulting and executive coaching.

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Is your current management team operating like a Swiss Watch? Would you say that you have significant Organization Capital in your management team? Does your team work well under deadlines and crisis? Can your management team handle just about anything without breaking the law or causing conflict with your mission statement?

Do you have a mission statement? Is it a good one? Do you follow it? When was the last time your team sat down to review it and or revise it if necessary? You need to obviously have a mission statement and one, which is well defined? Do you believe if your lower level managers and employees read that mission statement they would grade you low or high on it?

You management team and every employee for that matter in your small business, corporation, political action committee, non-profit, sports team or even military unit must have a mission statement that is larger than self and one which you all agree upon and commit too.

Just as you are committed in everyway to your family; you must be committed also to your mission statement. All of you, everyone on the team needs to be in it to win it and you must constantly review it and think about it. It should be posted, discussed and decision should be based on it. Please consider all this in 2006.

Lance Winslow

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Six Sigma was devised to incorporate continuous improvement in the industry procedures through its methodological systems of identifying faults and correcting them. In short, it minimizes the number of errors that may occur while a task is being performed. This is achieved by way of daily scrutiny of the process and sharpening the techniques used therein. Initially, Six Sigma was implemented only in the manufacturing stream but eventually moved on to other fields where it has proved its mettle.

However, with advancing technology and increasing complexity of situations faced each day mere Six Sigma implementation is not enough. This is where the Business Process Management gets integrated with Six Sigma to create a better performance-enhancing tool.

BPM

Business Process Management are those set of activities, which are undertaken by a corporation to either better the current processes or alter them to suit new age requirements. This phenomenon supports and modifies the company’s processes and gives them useful management strategies, models the data flow, manages people, resources and systems at any given time.

Reason For The Merger

The coming together of BPM and Six Sigma was initiated since what one lacked the other could provide, thereby leading to a better approach towards analysis, understanding and improvising business techniques. For instance, Six Sigma lacks the ability to collect large amounts of data, which is instantly provided for by BPM. Likewise, BPM is deficient in analytical tools to solve a difficult and complex business crisis and needs Six Sigma methodology to intervene.

Usefulness Of The Union

Integrating Six Sigma and BPM has led to expansion of a corporation’s scope of functionality and its service quality. The following points explain the changes occurring due to the collaboration.

It helps in processing long-term performance results of the organization since there is a considerable amount of reduction in the number of errors and useless inventory, which in turn eliminates customer dissatisfaction.

The entire value chains of the institution are illustrated in a better and detailed manner, understood in depth and managed properly.

Both the processes together give near perfect estimations, which aid in altering business policies if required and also bring about necessary changes in management procedures that enhance performance levels.

As Six Sigma fails to effectively control business processes and most of the time relies on the manual methods and control mechanism, which hampers performance initiatives greatly. BPM involvement aids the controlling process and terminates the drawback instantly.

Since Six Sigma cannot gather the extensive data required for any research and policy implementation, BPM fills in for this lapse by enhancing the projects by accelerating the collection and distribution of critical data.

The product design is improved due to combine application of BPM and Six Sigma. Such companies are at a better advantage of creating a superior product right at the inception time.

Initializing physical, feature wise market growth is possible by focusing on customer expectations and undertaking surveys since BPM is apt at supplying buying patterns and customer attitude records. Punching Six Sigma data into the BPM system is much faster and more precise.

Tony Jacowski is a quality analyst for The MBA Journal. Aveta
Solution’s Six Sigma Online ( http://www.sixsigmaonline.org ) offers online six
sigma training and certification classes for lean six sigma, black
belts, green belts, and yellow belts.

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